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Information Tech

Using Your Phone Service

Call Processing For Single-Line Phones

Transfer:

  • While on a call, switchhook flash
  • Hear special dialtone
  • Dial the number
  • Announce the caller in privacy
  • Hang up

Call Forward:

To activate:

  • Lift handset
  • Dial *9
  • Hear regular dial tone
  • Dial number where calls are to be forwarded (include 9 prefix to dial out when necessary)
  • Hang up

    To Deactivate:

  • Lift handset
  • Dial #9
  • Hear no dial tone- silence
  • Hang up

Last Number Redial:

  • Lift the handset
  • Hear dial tone
  • Dial #7

(The number is automatically dialed)

Three-Way Dialing:

  • While on a call, switchhook flash
  • Hear the special dial tone
  • Dial the number
  • Announce the conference
  • Switchhook flash to connect the three callers
  • Hang up when the conference is completed

Call Waiting:

  • During a conversation hear two quick beeps
  • To answer the other line, switchhook flash
  • First call is put on hold, second call is connected
  • Subsequent switchhook flashes alternate between the callers.

 

Faculty/Staff Dialing Information

MERIDIAN 1 ACCESS CODES
FEATURE CODES:  
Call Pickup *7
Call Forward *9
Call Forward-Cancel #9
Permanent Hold *4
Last Number Redial #7
Park *3
    Retrieve #3
Ring Again *6
    Cancel #6
   
To Log on to Voice Mail
Enter 3099 or press message key
After Prompt: enter extension #
After Prompt: enter password + #
 
TO LISTEN TO MESSAGES: Enter 2
TO DELETE MESSAGES: Enter 76
 
TO RECORD GREETINGS: Press #2
After prompt: Press 1 for external greeting or 2 for internal greeting, press 5
After tone: Record greeting, then press #
Press 2 to play recorded greetings
 
TO SEND AN EXPRESS MESSAGE:
Press 3098
After Prompt: Press number to receive message #
After tone: Record message, hang up
 
TO CHECK MESSAGES FROM OFF-CAMPUS
Dial 226-3099, then follow LOG ON instructions
TO LOG OFF: Enter 83

On-Campus Dialing
DIAL LAST 4 DIGITS OF NUMBER

Local Dialing:
9 + 7 DIGIT NUMBER

You will be charged for the following types of calls:

Long Distance:
9 + 1 + AREA CODE +7 DIGIT NUMBER

International Calls:
9 + 011 + COUNTRY CODE + CITY CODE + LOCAL #


(PLEASE SEE THE BELLSOUTH WHITE PAGES FOR COUNTRY AND CITY CODE LISTINGS)

Qwest Customer Service:
If problems dialing long distance, 1-800-860-8255
(24 hrs. a day)

Non-Qwest Calling Card Calls:
9 + 0 = BellSouth Operator
9 + 00 = Qwest Operator

Other Common Carriers (OCC):
9 + 10XXX + 0 + AREA CODE + 7 DIGIT NUMBER
(PLEASE SEE THE BELLSOUTH WHITE PAGES)

Contact your Carrier for information regarding their access numbers, surcharges, usage rates, billing information, and other available services.