Using Your Phone Service

Call Processing For Single-Line Phones

Transfer:

While on a call, switchhook flash
Hear special dialtone
Dial the number
Announce the caller in privacy
Hang up

Call Forward:

To activate:

Lift handset
Dial *9
Hear regular dial tone
Dial number where calls are to be forwarded (include 9 prefix to dial out when necessary)
Hang up
To Deactivate:
Lift handset
Dial #9
Hear no dial tone- silence
Hang up

Last Number Redial:

Lift the handset
Hear dial tone
Dial #7

(The number is automatically dialed)

Three-Way Dialing:

While on a call, switchhook flash
Hear the special dial tone
Dial the number
Announce the conference
Switchhook flash to connect the three callers
Hang up when the conference is completed

Call Waiting:

During a conversation hear two quick beeps
To answer the other line, switchhook flash
First call is put on hold, second call is connected
Subsequent switchhook flashes alternate between the callers.

Faculty/Staff Dialing Information

MERIDIAN 1 ACCESS CODES
FEATURE CODES:
Call Pickup	*7
Call Forward	*9
Call Forward-Cancel	#9
Permanent Hold	*4
Last Number Redial	#7
Park	*3
Retrieve	#3
Ring Again	*6
Cancel	#6

To Log on to Voice Mail
Enter 3099 or press message key After Prompt: enter extension # After Prompt: enter password + #

TO LISTEN TO MESSAGES: Enter 2
TO DELETE MESSAGES: Enter 76

TO RECORD GREETINGS: Press #2
After prompt: Press 1 for external greeting or 2 for internal greeting, press 5
After tone: Record greeting, then press #
Press 2 to play recorded greetings

TO SEND AN EXPRESS MESSAGE:
Press 3098
After Prompt: Press number to receive message #
After tone: Record message, hang up

TO CHECK MESSAGES FROM OFF-CAMPUS
Dial 226-3099, then follow LOG ON instructions
TO LOG OFF: Enter 83

On-Campus Dialing
DIAL LAST 4 DIGITS OF NUMBER

Local Dialing:
9 + 7 DIGIT NUMBER

You will be charged for the following types of calls:

Long Distance:
9 + 1 + AREA CODE +7 DIGIT NUMBER

International Calls:
9 + 011 + COUNTRY CODE + CITY CODE + LOCAL #

(PLEASE SEE THE BELLSOUTH WHITE PAGES FOR COUNTRY AND CITY CODE LISTINGS)

Qwest Customer Service:
If problems dialing long distance, 1-800-860-8255
(24 hrs. a day)

Non-Qwest Calling Card Calls:
9 + 0 = BellSouth Operator
9 + 00 = Qwest Operator

Other Common Carriers (OCC):
9 + 10XXX + 0 + AREA CODE + 7 DIGIT NUMBER
(PLEASE SEE THE BELLSOUTH WHITE PAGES)

Contact your Carrier for information regarding their access numbers, surcharges, usage rates, billing information, and other available services.

Didn’t find your answer?
Call IT helpdesk at 205-226-3033, Monday-Friday 7:30am to 4:00pm
E-mail helpdesk@bsc.edu
Student personal computer support is available through Apogee 24x7 at
1-877-478-8861.